Our Process
You always know what happens next — and when. One project engineer owns your order from the first email to the delivered box, so nothing gets lost in hand-offs.
A simple, transparent process designed so you always know what happens next — and when.
Drawing, sample, or rough idea — any format works.
Engineering feedback and quotation within 24 hours.
Working sample in 10–15 days, iterate until approved.
Consistent batch quality with your tooling kept on file.
100% inspection, then door-to-door worldwide delivery.
Reorders, revisions and spare parts — one email away.
Realistic timelines you can plan your product launch around — updated per project in the quotation.
| Stage | What happens | What you receive | Typical timing |
|---|---|---|---|
| 1. Spec review | Your drawing, sample or idea is assigned to a project engineer | Confirmation and any clarifying questions | Same day |
| 2. DFM & quote | Materials, tolerances, stack-up and tooling are reviewed | Free DFM feedback + itemized quotation | Within 24 hours |
| 3. Prototype | Tooling is cut and working samples are built and tested | Working samples + inspection data | 10–15 working days |
| 4. Production | Approved tooling and materials go into batch production | Production schedule + progress photos | 15–25 working days |
| 5. QC & shipping | 100% electrical and visual inspection, then packing | Inspection report + shipping docs + tracking | 2–3 working days |
| 6. Support | Tooling archived, reorder pricing kept on file | Fast reorders, revisions and spare parts | Any time |
The more you share at step 1, the more accurate your first quote. Don't worry if you don't have everything — most projects start with a sketch.
Working with a factory-direct partner should feel simple. Here's the standard we hold ourselves to on every project.
Your point of contact from first email to delivery
We flag what can't be done as fast as what can
NDA signed on request before files are reviewed
Photos and status at each production gate
Inspection reports, certificates and export papers
Express or sea freight with tracking on every order
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Read articleSend us a drawing, a sample or just a paragraph about your product. You'll get a DFM review and a quote within one business day.